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Samsung : RF266ABWP 26 cu. ft. French-Door Refrigerator – White Pearl


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Samsung : RF266ABWP 26 cu. ft. French-Door Refrigerator – White Pearl

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This entry was posted on March 16, 2010, 1:31 am and is filed under Kitchen. You can follow any responses to this entry through RSS 2.0. Responses are currently closed, but you can trackback from your own site.

  1. #1 by A. Chow on March 16, 2010 - 1:44 am

    Purchased this at Lowes because it was the best designed and looking fridge. Many of the American brands are no longer made by them and most are made using common components made in China which are not of high quality. People are buying fridge more on looks (stainless steel) than reliablity. That is why most recent fridge will last no more than 10 years while our parent’s fridge will last over 30 years. Samsung does not really have a track record but I was willing to take a chance based on their reputation. I was told at least the major components on the fridge is made by them and not some generic part from China. However, the fridge is assembled in Mexico. So far, the fridge is very quiet and holds the temperture very well. The layout is well thought out and fit and finish seem high. I hope it last more than 10 years.

  2. #2 by M. Peppler on March 16, 2010 - 3:44 am

    I chose this Samsung product because it looked well-designed and had excellent features. Thirteen months later, the freezer stopped working. I called a factory authorized service for repairs. They could not locate the exact problem but, after contacting Samsung Tech Service, felt that there was a blockage in the cooling system which has a five year warranty. They deemed the unit non-repairable and reported such to Samsung. I then went through 3 months of Samsung Customer Service HELL with at least 20 phone calls, each time giving an exact account of the entire history of my problem. I was LIED to several times in the process. A few of the customer service people were helpful, the remainder…..WORTHLESS! Oh, Lowes finally replaced the Samsung …..with a Whirlpool Gold!!!!

    Pros:

    Great Styling

    Great Features

    Cons:

    Makes very little ice

    Noisy Ice maker

    Reliability?

    Poor parts availability (per authorized service man)

    POOR HANDLING OF MAJOR ISSUES

    Difficult to service (per authorized service man)

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