Product Description
Samsung Bottom Freezer 28.5 Cubic Foot Total Capacity Refrigerator… More >>
Samsung : RFG297AARS 29 cu. ft. French-Door Refrigerator – Real Stainless
Samsung : RFG297AARS 29 cu. ft. French-Door Refrigerator – Real Stainless
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#1 by James E. Clark on March 15, 2010 - 1:05 pm
we researched this type of refrigerator thoroughly – we wanted high quality – price was less of a factor. ordered thru Sears. delivered with broken handle. 6 months later freezer failed. 3 different repair people came out – one week apart. it was then determined that it needed replacement. then they did not show up as they promised. nobody called to say they weren’t coming. alot of poor communication and wasted time. why did it fail after only 6 months? no answers from anyone. i would give the warranty support a poor rating. fridge is fine when it works.
#2 by C. Barton on March 15, 2010 - 2:51 pm
I bought this fridge without investigating any reviews of it. While waiting for it to be delivered, I started to read reviews of the fridge and was scared that ice production would be an issue. I use a lot of ice in my beverages and live in Texas, so I go through plenty of ice. I have never had any issues with ice production. That included a week where five people were constantly using the ice. I simply followed the directions to set up the ice production.
The fridge has an incredible amount of space. There are plenty of shelves that fold, slide, and can be removed to store smaller items and bulky items. There are two large produce and fruit drawers that can easily be set to different humidity levels. I have found that these work really well. We use one on less humidity for fruits and the other on higher humidity for vegetables.
The freezer also has plenty of space. It is designed well with a top sliding drawer and a larger lower drawer that are divided into a couple areas. It’s easy to arrange frozen foods based on what needs to be easily accessible.
Finally the controls and the look of the fridge are great. Its easy to set the exact temperature you want on the fridge and freezer. The temperatures hold well. Also, there is a nice alarm feature that will alert you if a door didn’t close all the way. The look of the fridge is a major plus as we constantly get compliments on it.
The only annoying thing is that it does take a few days to get the ice maker set up for maximum production. After going through that process it makes plenty of ice.
#3 by blingboi33 on March 15, 2010 - 4:31 pm
Do not buy a Samsung! I did and it’s the biggest appliance mistake I ever made. Although they look great on the showroom floor, they start to fall apart immediately. And Samsung absolutely does not stand behind their product. My refrigerator was only a few months old when the plastic around the glass shelves started breaking apart. Next I had to replace the condenser fan motor. Then all of the plastic on the inside liner started to crack and rot. Samsung made me pay to have one of their certified repair men come to my house. He did and certified that it was an unrepairable factory defect. Then the real fun began. I spent 6 months working my way through the customer service quagmire. I was told I would receive a prorated refund which never came. When I called back repeatedly over the following months I was given a variety of excuses. The final straw was when Toby, the customer service manager assigned to my case number suggested I “buy a cooler”. I have never been treated so badly by a corporation upon whose products I had spent so much money. Well over a grand spent on a refrigerator that is totally worthless!
#4 by Darren L. Davis on March 15, 2010 - 5:09 pm
I would probably give this fridge a 5 star review if it wasn’t for the icemaker. It makes 32 cubes a day. The manual says it will make 4.5 lbs/day but it actually makes 1.2 lbs and Samsung technical support says that’s normal and their’s nothing wrong with it. If you don’t really need the ice production, it’s a beautiful fridge that otherwise works well.
#5 by J.C. on March 15, 2010 - 7:36 pm
Excellent piece of machinery, build quality is top notch, unit is quiet as a church mouse. Most importantly, the cooling capability is restaurant quality. The two zones works incredibly well. Anyone who knocks this fridge because of ice production is in need of an Igloo, because this it produces boat loads of ice. Recovery time may not be super quick but name a fridge that.
FIrst Impressions:
1) cooling is excellent, cools evenly food lasts a long time.
Wine bottle holder IS useless and so is the egg bin
2) Power Cool/Freeze feature is sheer genius. Froze my melted ice cream in less than an hour
3) Door Seal system is designed to last and function as it should
4) Freezer has loads of space, a little tricky to find stuff, but two tiers of storage help this quite a bit
5) Water tastes clean, clear, crisp and refreshing. Did a side by side taste test with Poland Spring, couldn’t tell the difference
6) slow-to-bright LEDs are a wonderful feature, very slick
7) One of the full size shelves in the fridge is potentially useless
9) EZ open handle on Freezer makes it effortless to open door, all others I tried required a good tug, which adversely effects seals.
10) Door alarm is very useful